There were several golden nuggets revealed at our last Sage 300 (Accpac) Users Group. The Sage 300 Users Group is an annual event our team hosts to help Sage users discover new ways to utilize the software. We constantly accumulate feedback and questions from our Sage clients over the year and cover those topics during the event. Once we get our Sage experts in the same room (which doesn’t happen often with our busy schedules), magic happens. Here are a few things you missed if you didn’t attend the last Sage 300 Users Group:
The honeymoon stage is always right after signing the managed services agreement. Your tech questions get answered quickly and you’re happy with your IT provider’s service. Then, an occasional call or email goes unanswered. And then one day, you realize your calls and emails aren’t ever returned, leaving you wondering, “What do we do now?” Surprisingly, this happens more often than you would expect. If you’ve ever been ghosted by your technology provider, you know how much it can cramp your style. Here are a few signs you’re dealing with a deadbeat technology provider, and how you can cut the cord before things get worse.
With your blog subscription, you'll get a free cyber security awareness guide for you and your team.
Like any technology purchase, there will be a time where your software or hardware will become outdated. For consumers, it’s a simple matter of upgrading your cell phone or laptop. Businesses, however, face a more daunting task when software is no longer supported by the manufacturer.
PointClickCare has done a lot of research in the long-term care industry. What trends did they see in 2018 and what are their predictions for 2019? All of their research was shared at PointClickCare’s annual summit in Nashville, TN, and I got to experience it firsthand with my colleagues Jennifer Rock and Debby Spear.
We expect a lot out of our software. We want our ERP systems to store large amounts of data and make information easily accessible to users. We want our business intelligence software to generate meaningful reports and insights on-demand. All of our software needs to work fast, and we refuse to compromise on security. With powerful tools like Microsoft Dynamics GP and PowerBI, these demands are met—but don’t be fooled, there’s a lot going on behind the curtain to make it work.
Our 2018 Microsoft Dynamics GP User Group attendees got an exclusive look at the newest version of GP, and now you can see it too.