Technically Speaking | Networking (2)

3 Questions You Need To Ask About Your Managed Services Contract Before You Sign

By: Bill Walter September 25, 2019

You have many options when searching for the best managed services IT provider for your company. Finding the right fit can be overwhelming and stressful. Not to mention costly if you make the wrong choice. Here are three questions you should ask prospective tech companies before signing on the dotted line.

5 Questions Our Help Desk Gets And How We Answer Them

By: Joshua Beitler July 03, 2019

There are a few recurring IT issues that plague even the most savvy computer users. We’re dedicating this blog post to those users who are diligent when it comes to technology and cyber security, but need a quick fix to get out of a common problem. We’re revealing the five most common questions our help desk gets, and how we address them for clients.

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Networking

7 Signs Your Business’s Technology Tools Are Outdated

By: Bill Walter June 10, 2019

There’s the old saying that “if it ain’t broke, don’t fix it.” While there is some merit to that philosophy, it doesn’t hold true with technology. When your business relies on all sorts of technology tools for efficiency, productivity, customer service, and so much more, IT is not something to ignore or skimp on. The truth is, there are subtle (and no-so-subtle) signs that your IT system might be failing, or worse, jeopardizing your business’s cyber security. While we certainly don’t advocate for spending money on unnecessary technology, there are some clear indicators that point to a need to upgrade your IT system. The technology in your business is outdated if …

4 Mistakes You’re Making With Your Spam Filter (And How To Fix Them)

By: Bill Walter June 05, 2019

Adjusting your spam filter to the right level of sensitivity is one of the most important steps you can take to defend your network from harmful email malware. However, it’s easy to miss an important email if you set your sensitivity too high.

3 Glaring Signs Your IT Provider Is A Deadbeat (And How To Break Up With Them)

By: Bill Walter February 14, 2019

The honeymoon stage is always right after signing the managed services agreement. Your tech questions get answered quickly and you’re happy with your IT provider’s service. Then, an occasional call or email goes unanswered. And then one day, you realize your calls and emails aren’t ever returned, leaving you wondering, “What do we do now?” Surprisingly, this happens more often than you would expect. If you’ve ever been ghosted by your technology provider, you know how much it can cramp your style. Here are a few signs you’re dealing with a deadbeat technology provider, and how you can cut the cord before things get worse.

Why Managed Services Aren’t A Threat To Your IT Department

By: Joshua Beitler August 21, 2018

We’ve heard more than once that “Larry, the IT guy” has your networking needs under control. While we haven’t met Larry, we’re sure that he can probably use an extra hand. Why? Because IT is a big job. And while Larry is super good at what he does, it’s also important to supplement his work so he’s not overwhelmed.