Technically Speaking

The Simple 6-Step Process: Procure-to-Pay Overhaul for Your Long Term Care Facility

By: Sharon L. Paul July 14, 2020

Whether you are a single site skilled nursing facility or a retirement community with hundreds of buildings, your purchase-to-pay process could probably use some fine tuning and automation. Perhaps it’s even in need of a complete overhaul. If you are looking to get the most out of your purchasing and invoice process, then you’ve come to the right place. We'll use one of our favorite solutions, PointClickCare, as a model for this process.

The Foolproof Formula To Building A Secure Password

By: Jeremy Weisinger May 07, 2020

It’s World Password Day! Now is the perfect time to take inventory of your passwords and see how well you’re protecting your online data. Today’s password standards might look a little different than what you’d expect. Keep reading on to discover password best practices that keep cyber threats at bay.

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5 Questions Our Help Desk Gets And How We Answer Them

By: Joshua Beitler July 03, 2019

There are a few recurring IT issues that plague even the most savvy computer users. We’re dedicating this blog post to those users who are diligent when it comes to technology and cyber security, but need a quick fix to get out of a common problem. We’re revealing the five most common questions our help desk gets, and how we address them for clients.

4 Mistakes You’re Making With Your Spam Filter (And How To Fix Them)

By: Bill Walter June 05, 2019

Adjusting your spam filter to the right level of sensitivity is one of the most important steps you can take to defend your network from harmful email malware. However, it’s easy to miss an important email if you set your sensitivity too high.

3 Glaring Signs Your IT Provider Is A Deadbeat (And How To Break Up With Them)

By: Bill Walter February 14, 2019

The honeymoon stage is always right after signing the managed services agreement. Your tech questions get answered quickly and you’re happy with your IT provider’s service. Then, an occasional call or email goes unanswered. And then one day, you realize your calls and emails aren’t ever returned, leaving you wondering, “What do we do now?” Surprisingly, this happens more often than you would expect. If you’ve ever been ghosted by your technology provider, you know how much it can cramp your style. Here are a few signs you’re dealing with a deadbeat technology provider, and how you can cut the cord before things get worse.

Your Server Is No Longer Supported...Now What?

By: Joshua Beitler February 05, 2019

Like any technology purchase, there will be a time where your software or hardware will become outdated. For consumers, it’s a simple matter of upgrading your cell phone or laptop. Businesses, however, face a more daunting task when software is no longer supported by the manufacturer.