The honeymoon stage is always right after signing the managed services agreement. Your tech questions get answered quickly and you’re happy with your IT provider’s service. Then, an occasional call or email goes unanswered. And then one day, you realize your calls and emails aren’t ever returned, leaving you wondering, “What do we do now?” Surprisingly, this happens more often than you would expect. If you’ve ever been ghosted by your technology provider, you know how much it can cramp your style. Here are a few signs you’re dealing with a deadbeat technology provider, and how you can cut the cord before things get worse.
We know when Cyber Monday hits, you’ll be hunting for the best deal. What you may not know is that hackers are also looking for the best deal, and it’s coming from your wallet.
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In case you haven’t heard, October is National Cyber Security Awareness Month. Every year the U.S. Department of Homeland Security and the National Cyber Security Alliance team up to raise awareness about cyber security concerns. This year, they’re appealing to end users to step up their game.
With the onslaught of cyber attacks in 2018, organizations are turning to new safeguards to protect their business, and their wallet, from the expense of a cyber attack.
Cyber security breaches are happening everywhere. The international Petya/WannaCry attack on outdated Windows systems, the SAMSAM attack on the City of Atlanta, and even the widespread Docusign Desperado phishing threat have gotten a lot of media attention. When a new threat is announced, what steps do you and your team take to avoid becoming the next victim?
We’ve heard more than once that “Larry, the IT guy” has your networking needs under control. While we haven’t met Larry, we’re sure that he can probably use an extra hand. Why? Because IT is a big job. And while Larry is super good at what he does, it’s also important to supplement his work so he’s not overwhelmed.