The Future of Remote Work and How Managed Service Providers Can Help

The workplace has changed forever, and remote and hybrid work models are here to stay. For many businesses, this change has unlocked flexibility, cost savings and access to broader talent pools.

But it also comes with new challenges, especially when it comes to security, collaboration and IT support. That’s where a modern managed service provider (MSP) comes in. An MSP will help you stay secure, connected and productive, no matter where your team is working.

Remote Work Isn’t Going Away, It’s Evolving

According to a recent Gallup survey, over 70% of employees in professional settings now work remotely at least part of the time. And more than half of employer’s plan to continue offering hybrid or fully remote options long term.

This shift requires more than just Zoom licenses and VPNs; it requires a rethinking of how IT supports your people, your systems and your business goals.

Key Remote Work Challenges for Small to Mid-Sized Businesses

1. Security Risks Are Higher Than Ever
   Home networks and personal devices don’t offer the same protections as a traditional office environment. Without the right tools, remote work opens the door to data breaches, phishing attacks and compliance issues.
   
   
2. Collaboration Can Suffer
   Without a cohesive strategy, communication gets fragmented. Teams use different platforms, files get scattered and collaboration slows down.
   
   
3. IT Support Gets Complicated
   Supporting employees across multiple locations with varied devices and internet quality can stretch in-house IT teams thin, if one even exists.

How a Strategic MSP Helps You Thrive In a Remote World

As an MSP, we provide more than just tech support. We offer solutions that make remote work secure, seamless, scalable and tailored to your business.

1. Secure Access From Anywhere

We help you deploy secure remote access tools, including:

• Multi-factor authentication (MFA)
• Zero-trust architecture and endpoint detection & response (EDR)
• Secure VPN solutions, including ready-to-ship Wi-Fi access points that create a VPN back to the office, making a quick and easy solution for remote workers to access work resources
• Secure cloud file storage and backups

Your team stays protected, no matter where they work.

2. Better Tools for Collaboration

We optimize your communication stack using platforms like:

• Microsoft 365 OneDrive and SharePoint
• Microsoft Teams
• Secure cloud-based file sharing with version control

We can also help with basic user training, so your team gets the most out of these tools.

3. Remote Helpdesk and Monitoring

With our remote monitoring and support tools, we solve problems quickly and proactively, often before your team notices them.

Plus, we can manage and monitor employee devices to ensure they’re updated, secure and functioning properly.

4. Strategic Planning for a Hybrid Workforce

Remote work is part of your long-term strategy now — not just a temporary fix. We can help you:

• Plan for hardware refresh cycles
• Improve Wi-Fi/network performance for remote users
• Scale licenses and cloud tools as you grow

The Bottom Line: A Better Remote Work Experience for Everyone

Your team deserves a smooth, secure and supported work environment, no matter where they’re located. And your business deserves a technology partner that can make that happen without adding stress to your plate.

As an MSP, our job is to future-proof your IT, so you can focus on running your business. We can help you build a modern, flexible workplace that works for everyone.

Need Help?

Interested in upgrading your remote work strategy? Contact us online or call 410.685.5512 with any questions.