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  Microsoft CRM Product Description: Microsoft CRM is a Customer Relationship Management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact to purchase and post-sale. Available in a two editions, Standard and Professional, Microsoft CRM has modules for sales, marketing and customer service. Microsoft CRM works like and with familiar Microsoft software, easing adoption and reducing the risks inherent with implementing a new solution. Microsoft CRM is ideally suited for small- to mid-size companies ranging in sales from $2 - $250 million in annual sales. Microsoft CRM works well for distribution and service-based companies, and for any industry dealing with customer and vendor relationships that need to be tracked in a separate, yet fully integrated customer/contact relationship database with a back-office financial/accounting system. Even for companies with complex sales processes, Microsoft Dynamics CRM provides easy-to-use features and capabilities to help improve the way organizations target new customers, manage marketing campaigns and drive sales activities. Microsoft Dynamics CRM helps your employees make better business decisions by getting a clearer view of your customers. Methods of Deployment: With Microsoft CRM, you have the option of installing the product on your internal network, or running it as a hosted application. If deployed internally, it is still possible to allow both internal and remote/external users to access the system using various remote communication methods such as Citrix. Microsoft CRM runs on a Microsoft SQL Server database platform and requires the use of IIS (Internet Information Services).  Product Literature Sheet  Microsoft Dynamics GP (Great Plains) Product Description: Microsoft Dynamics GP is a line of integrated, adaptable accounting and financial management software solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software, easing adoption and reducing the risks inherent with implementing a new solution. Microsoft Dynamics GP solutions include applications and services for retailers, manufacturers, wholesale distributors and service companies, doing business domestically or in multiple countries. Microsoft Dynamics GP is ideally suited for small- to mid-size companies ranging from $2 - $250 million in annual sales. Methods of Deployment: With Microsoft Dynamics GP, you have the option of installing the product on your internal network, or running it as a hosted application with a third-party vendor. If deployed internally, it is still possible to allow both internal and remote/external users to access the system using various remote communication methods such as Citrix. Microsoft Dynamics GP runs on a Microsoft SQL database platform. Product Literature Sheet Microsoft Small Business Financials Product Description: For companies that have outgrown basic accounting applications, this cost effective business solution offers functionality to help you better manage financials, sales, purchasing, inventory, payroll, reporting and more. Microsoft Small Business Financials is ideally suited for companies with up to $5 million in annual revenue. Microsoft Small Business Financials provides upgrade utilities to migrate from products such as Intuit’s QuickBooks. Microsoft Small Business Financials works like and with familiar Microsoft software, easing adoption and reducing the risks inherent with implementing a new solution. For example, Microsoft Small Business Financials has an easy-to-use point-and-click interface that allows you to automatically to generate collection letters in Microsoft Word. Microsoft Small Business Financials is ideal for the financial and distribution industries. Methods of Deployment: With Microsoft Small Business Financials, you have the option of installing the product on your internal network, or running it as a hosted application with a third-party vendor. If deployed internally, it is still possible to allow both internal and remote/external users to access the system using various remote communication methods such as Citrix. Microsoft Small Business Financials runs on a Microsoft SQL 2005 Express edition or full Microsoft SQL Server database platform. Product Literature Sheet For more information, please contact the Technology Solutions Group at 410.685.5512 or toll free at 800.899.4623, or via e-mail. |
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